What to know about Telehealth?
Our Clinic offers Video Consultation via HotDoc (online booking) or WhatsApp or Zoom (condition applies). If you choose Zoom, please add us in your contact detail : admin@poetscornermc.com.au or If you choose WhatsApp, please add us in your contact detail : 0452 205 396
The rules on accessing Medicare rebates for Telehealth appointments have recently changed.
To be eligible for Medicare funded telehealth services, the doctor, who will perform the telehealth service, has provided at least one face to face to the patient in the 12 months prior to the date of the patients’ telehealth consultation.
This means that if you haven't been to Poet’s Corner Medical Centre for a face to face appointment in the last 12 months, you will incur the full consultation fee with no Medicare rebate available.
- patients who have been tested for COVID-19 and are awaiting their result
- close contacts of a confirmed COVID-19 case who have been directed to self- isolate
- patients diagnosed with COVID-19 who are isolating at home
- infants (under 12 months old)
- people who are homeless
- patients receiving an urgent after hours service
- people living in a flooded affected area
- patients accessing for mental health service, pregnancy counselling services, blood borne viruses, reproductive health consultation, nicotine /smoking cessation counselling
- Has attended an in-person consult at our clinic within the last 12 months(*) (Conditions Applies)
- The doctor performing the telehealth service is located at a medical practice where patient has had at least one face to face services arranged by the practice in the 12 months preceding the telehealth attendance (including services performed by another doctor located at the practice).
For comprehensive fee information, please refer to fee page.
Please call us on 02-96983060 for telehealth appointment.
If you are experiencing respiratory symptoms including fever, cough, runny nose, sore throat, you will be required to
- (i) Do COVID-19 test and
- (ii) Book a Telehealth appointment before you can come in for a face to face appointment.
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